Verifying Your luckroom Account
Identity verification is how luckroom keeps your account and balance protected against unauthorized access. The check is a one-time step — once your documents clear, they stay on file and you won't repeat the process for future withdrawals. We ask for a government-issued photo ID and proof of address, both standard requirements for US-licensed online accounts. Upload everything through your account dashboard
under the verification tab; the interface walks you through each document in sequence. Verification status appears on your home screen once the review is complete.
- Open Verification Tab — Go to your account settings and find the verification section. A progress bar shows which documents you still need to submit.
- Upload Photo ID — Submit a clear image of a government-issued ID — a driver's license or passport works. Both sides may be required depending on your document type.
- Submit Proof of Address — Upload a utility bill, bank statement, or similar document showing your name and current address. Documents must be dated within the last 90 days.
- Wait for Review — Our team reviews submitted documents and updates your account status. A confirmation message appears on your dashboard once the identity check is complete.